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1- What do I need to check in?
2- What time can I check in?
3- How do I book a bed?
4- Is there any booking fee?
5- How long do I have to make a
cancellation?
6- How many nights can I stay at the
hostel?
7- Are sheets included?
8- Is breakfast included?
9- Is there Internet access?
10- What time do I have to leave the
hostel?
11- Is there car parking?
12- How do I get there?
13- Is there a curfew?
14- Is there any type of food available?
15- Are the rooms unisex?
16- What forms of payment do you accept?
17- Do you have weekly rates?
18- Who can stay in one of our
hostels ?
1- What do I need to check in?
National photo ID, such as passport, driver's licence, ID
card, national military service card, etc. The hostel management also accepts
current, valid student cards.
2- What time can I check in?
The Hostal Metropol in Madrid is open 24 hours, 7 days week.
Check-out time is 11:00 am, so your room may not be ready if the previous
resident has not yet left. If necessary, you can leave personal effects at
reception and check in later in the day.
3- How do I book a bed?
We need at least 48 hours' notice to make a booking. For this
we need a valid credit card (VISA, Mastercard, Diners or JBC). Bookings are
always advisable, especially during high season (February-October). For more
information, see our bookings page.
4- Is there any booking fee?
No, we just charge you the first night to guarantee the
booking. If you don't arrive or don't call to cancel the booking, you will lose
this money. If you arrive as planned, you will then just have to pay for the
rest of your stay.
5- How long do I have to make a
cancellation?
Cancellations must be made 48 hours in advance. You will
forfeit the cost of the first night if you don't arrive or call to cancel the
booking.
6- How many nights can I stay at the hostel?
You can stay as long as you like.
7- Are sheets included?
We provide a sheet and pillow case free of charge. If you
need more, you can ask the receptionist who will rent you some.
8- Is breakfast included?
Yes, we offer a continental buffet breakfast as part of the
price.
9- Is there Internet access?
Yes, we have an Internet room and you can use our computers
free of charge.
10- What time do I have to leave the
hostel?
Check-out is at 11:00 am.
11- Is there car parking?
No, but there is a garage just next door.
12- How do I get there?
All information on how to find us is included on the website.
How to find us
13- Is there a curfew?
There is no curfew; you can go in and out as you please.
14- Is there any type of food available?
We provide a continental breakfast. You can ask for a picnic
lunch at the hostel, and we also have a microwave and fridge for the use of
guests.
15- Are the rooms unisex?
We have single-sex and mixed rooms. We always try to place
unaccompanied guests in single-sex rooms. If you are travelling with your
partner we will give you a mixed room.
16- What forms of payment do you accept?
We take cash and most credit cards. We don't accept
traveller's cheques.
17- Do you have weekly rates?
No, we do not have weekly or monthly rates.
18- Who can stay in one of our
hostels ?
Our hostels are independent, and it's not necessary to be a
member of any organisation, and you don't need to show any hostel card to use
our services. There are no age limits, only you must have a young spirit.
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Albergue juvenil en Madrid (Espaņa), Youth Hostel Madrid (Spain)
c/ Montera, 47 C.P. 28013 Madrid
Tel +34 93 231 20 45
Fax +34 93 246 15 52
For last minute modifications, please contact us at: +34 91 521 29 35
www.metropolhostel.com info@metropolhostel.com Back
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